GENERAL FAQS

How do I place an order?
Where can I find the range of colours and finishes to choose from?
What's your exchange policy?
Can I purchase items not listed on the website?
How is your furniture shipped and does it require assembly?
Will I be supplied with a Tax Invoice/Receipt once I have paid for my order?
Can you re-fit my whole office?

DELIVERY/PAYMENT FAQS

What payment methods are accepted?
What if my order is late?
Do you deliver interstate?
What do I do if my goods arrive damaged or are faulty?

QUESTION & ANSWERS

How do I place an order?

Our website is designed to be as user-friendly as possible. Simply navigate to the type of goods you are after and click on add to cart. Once added to the cart, you may proceed to checkout and process payment for your order.

Where can I find the range of colours and finishes to choose from?

You may choose from any finishes from the Formica Commercial Range for our range of products. If there is any finish that you wish for that is not listed in that range, please contact us to confirm if we can do it in the finish of your choice.

What's your exchange policy?

We are happy to cancel, refund or exchange your order depending on what it is. Contact us for more information in regards to this.

Can I purchase items not listed on the website?

Yes we offer items that are not listed on the website, classified as a custom order. To proceed with a custom order, navigate to the Contact Us section in order to receive a custom quotation.

How is your furniture shipped and does it require assembly?

We have a variety of packages to suit any budget, whether you require only a delivery or a delivery and assembly package. Please contact us for more information.

Will I be supplied with a Tax Invoice/Receipt once I have paid for my order?

We will supply you with a Tax Invoice and confirmation of purchase once an order has been placed.

Can you re-fit my whole office?

Whilst we can organise for your purchased furniture and equipment to be assembled on-site, we are not a specialist Office Fitout Company. For commercial we recommend office fitouts perth. If you're outside WA, give us call and we will see what we can do to help.

What payment methods are accepted?

We offer a diverse option of payment types such as PayPal, Mastercard, Visa, Cheque and EFTPOS.

What if my order is late?

We usually provide an estimated delivery date but if for any reason there is a delay we will let you know straight away.

Do you deliver interstate?

We provide interstate delivery but a Freight quote will need to be added on top of your order.

What do I do if my goods arrive damaged or are faulty?

If any goods arrive damaged or are faulty we will usually replace them. Please contact us so that one of our operators can assist you.

Please don't hesitate to contact us for any other questions that you may have.

FAQ

guaranteed delivery

Delivery is defined as one delivery of goods to a single nominated point on the ground floor (delivery bay level) in accordance with the instructions on the order and during normal businesses 8am – 4pm Monday-Friday.

Clear unobstructed access must be provided. Any variation to these conditions must be arranged at time of order and specifically noted on the quotation.

Costs incurred by Spaced Out due to client initiated delays and rescheduling of deliveries resulting in rehandling and storage of goods may be charged to the client.

welcome

We have on offer a huge range existing and custom products to accommodate all your needs. As a One-Stop Shop, our solutions are delivered to you efficiently and fast at great value for money. With the goal to make us easy to deal with, we have configured our website to be as simple and as user-friendly as possible.